Privacy Policy
How homeapedia collects, uses, and protects your information.
1. Who We Are
homeapedia ("homeapedia," "we," "us," or "our") operates the website at homeapedia.com and related landing pages (collectively, the "Services"). homeapedia is a home-services marketing company that connects consumers ("you") with independent third-party contractors and service providers ("Partner Pros").
This Privacy Policy explains what information we collect when you use the Services, how we use and share it, and the choices you have. This Policy is governed by the laws of the State of Nevada, as described in the Terms of Use.
2. Information We Collect
Information you provide to us
- Contact information — name, email address, phone number, and ZIP code.
- Project information — details about the home-improvement project you are researching (e.g., bathroom remodel, kitchen remodel, HVAC), scope, timing, and budget preferences.
- Communications — any messages, inquiries, or feedback you send to us or our Partner Pros through the Services.
Information collected automatically
- Device and usage data — IP address, browser type, device type, operating system, referring URL, pages viewed, and timestamps.
- Approximate location — derived from your IP address or the ZIP code you provide.
- Tracking identifiers — cookies, pixels, and similar technologies (see Section 6).
Information from third parties
- Marketing partners — if you arrive from an ad network, affiliate, or referral partner, we may receive click identifiers, campaign data, and attribution information.
- Partner Pros — status updates about quotes, responses, and completed projects.
3. How We Use Your Information
We use the information we collect to:
- Match you with Partner Pros in your area and facilitate quotes for your project;
- Operate, maintain, and improve the Services;
- Communicate with you about your request, your matches, and related offers;
- Measure the performance of our marketing campaigns and Partner Pro network;
- Detect and prevent fraud, abuse, and security incidents;
- Comply with legal obligations and enforce our Terms of Use.
4. How We Share Your Information
With Partner Pros
When you submit a quote request, we share your name, contact information, ZIP code, and project details with the Partner Pros we match you to. Partner Pros are independent businesses that use your information to contact you about your project and provide quotes. Their use of your information is governed by their own privacy practices, and we encourage you to review them.
With service providers
We share information with service providers that help us operate the Services, including hosting, analytics, advertising measurement, fraud prevention, email and SMS delivery, and customer support. These providers are contractually required to use the information only for the purposes we specify.
With advertising and analytics partners
We use third-party analytics and advertising technologies (including Google and Meta Platforms) to measure conversions, retarget website visitors, and improve the relevance of our marketing. These partners may use cookies and similar technologies to collect information about your interactions with our Services and other websites.
For legal and safety reasons
We may disclose information when we believe in good faith that disclosure is required by law, necessary to enforce our Terms of Use, or necessary to protect the rights, property, or safety of homeapedia, our users, or the public.
In a business transaction
If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to the protections of this Policy.
5. Communications & TCPA Consent
By submitting your information through our ZIP-code form or quote request, you are expressly consenting to be contacted by homeapedia and by the Partner Pros we match you to by telephone call, text message (SMS), and email at the contact information you provided, including through the use of automatic telephone dialing systems and prerecorded or artificial voice messages, even if your phone number is on a state or federal Do Not Call list.
Consent is not a condition of purchase. Message and data rates may apply. You may revoke this consent at any time by replying "STOP" to any text message, by following the unsubscribe link in any email, or by contacting us as described in Section 11.
6. Cookies & Tracking Technologies
We and our service providers use cookies, web beacons, pixels, local storage, and similar technologies to operate the Services, remember your preferences, measure traffic and conversions, and serve advertising. You can control cookies through your browser settings, and you can opt out of interest-based advertising through industry programs such as the DAA WebChoices tool and the NAI opt-out.
Because there is no consistent industry standard for responding to "Do Not Track" browser signals, the Services do not currently respond to such signals.
7. Your Nevada Privacy Rights
This Section applies to residents of the State of Nevada and is provided in accordance with Nevada Revised Statutes (NRS) Chapter 603A, including NRS 603A.300 through 603A.360 (Nevada's online privacy law, as amended by Senate Bill 220).
Right to opt out of the sale of covered information
Nevada law allows Nevada residents to submit a verified request directing an operator not to make any sale of any covered information the operator has collected or will collect about the consumer. "Covered information" includes items such as your first and last name, home or physical address, email address, telephone number, Social Security number, and an identifier that allows a specific person to be contacted physically or online.
homeapedia does not sell covered information within the meaning of NRS 603A.340 in exchange for monetary consideration for another person to license or sell that information to additional persons. However, if you are a Nevada resident and wish to submit a verified opt-out request to confirm or document this preference, you may do so by emailing privacy@homeapedia.com with the subject line "Nevada Opt-Out Request" and including your full name, postal address, email address, and the email address or phone number you used when interacting with the Services. We will respond within sixty (60) days of receiving a verified request, with a possible thirty (30)-day extension where reasonably necessary, as permitted under NRS 603A.345.
Sharing with Partner Pros
We note that when you submit a quote request, your information is shared with Partner Pros so they can provide you with quotes. This sharing is directed by you and is necessary to deliver the service you requested; it is not a "sale" for purposes of NRS 603A.340.
8. Data Security & Retention
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect, consistent with NRS 603A.210 and applicable industry standards. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.
9. Children's Privacy
The Services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us personal information, please contact us at privacy@homeapedia.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Services after the effective date of any changes constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please contact us:
homeapedia — Privacy Team
Email: privacy@homeapedia.com
Mailing address: homeapedia, Attn: Privacy, 1 East Liberty Street, Suite 600, Reno, Nevada 89501
This Privacy Policy is governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-laws principles.